FAQSFrequently Asked Questions
Q: What equipment can be damaged by high voltage and low voltage?A: High Voltage and Spikes damage electronic equipment (e.g. TV, video, computers) and Low Voltage damages compressors and motors (e.g. Fridges, air conditioners and pumps). Some machines contain both electronics and motors (e.g. Photocopiers, microwave ovens) so need protection against both high and low voltage. |
Q: The Faxguard from its name seem to be designed for Fax machines only. Is that so?A: No. The Faxguard is designed for any data/fax communication line. It is suitable for Modems, Telephones and Fax machines.
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Q: How do I connect the Sollatek Faxguard?A: The Faxguard connection is very simple. Follow the diagram below. The Faxguard is supplied with a telephone/data cable. This is male RJ45 at both ends.
From your Fax machine end (or modem or telephone) disconnect the telephone/data cable. Plug this loose end now into the FAX OUT connection.
Use the cable supplied with the Faxguard to plug into the FAX IN on the Faxguard. YOUR DATA/FAX LINE IS NOW CONNECTED.
Plug the Faxguard into the mains supply now. And then Plug the mains plug of the Fax into the Faxguard.
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Q: The Sollatek range of AVR's has an output of +/-4% accuracy while a mechanical based stabiliser can produce +/-1% accuracy. Isn't this better?A: +/-4% accuracy is better than any power utility provides. This criteria should not be the reason for choosing a stabiliser. Mechanical stabilisers suffer from many disadvantages.
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Q: The SVS range uses relays. Wouldn't that produce noise when switching and interruption of the supply?A: In a lot of makes this can. However, the Sollatek SVS uses the unique Zero-Volt Switching technique which ensures that no noise is generated and no interruption of the supply takes place. |
Q: Sollatek seem to manufacture two types of stabilisers. The AVR range and the SVS Range. What is the difference?A: The differences are listed in the table below. |
Q: Sollatek Stabilisers Is there a difference between a stabiliser or a regulator (also called Automatic Voltage Regulator or AVR)?A: No. They are the same. However, each make can differ from others. Check the specifications. |
Q: Should I use the AVS or a stabiliser to protect my equipment?A: A Stabiliser is not normally a protection device unless it has the AVS function built in. To explain; a stabiliser is intended to correct the incoming voltage to an acceptable level. However, if the voltage fluctuates outside the range of the stabiliser then the voltage correction might not be adequately safe for you equipment. For this reason we build the AVS function into our SVS range of stabilizers inorder to DISCONNECT the power & then reconnect it automatically once the voltage is within safe limits again!. |
Q: How many appliances can I connect to one AVS?A: Depends. The AVS13 is rated at 13Amps, AVS15 at 15Amps and so on. You can connect (using standard multi-way adaptor) as many appliances as you wish as long as you do not exceed the rating of the AVS.
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Q: Automatic Voltage Switcher AVS Is the AVS simply a spike protector?A: No. The AVS protects against Surges, Spikes, Over-Voltage, Undervoltage, Power Back Surges. It also incorporates a 1 minute delay on startup and after power cuts to ensure stability of the power before re-connection.
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